MeMove online store delivery terms

Here you can familiarize yourself with the online store delivery terms.

MeMove online store delivery terms

In case of contradictions between the Finnish and English language versions, the Finnish version of online store delivery terms is applied.

MeMove sports and wellness services sells products to private individuals in Finland. We reserve the right to change delivery terms and prices. Products in the online store are VAT-free for MeMove user groups: Metropolia students and staff.

Online store contact details

Email: info [at] memove.fi (info[at]memove[dot]fi)

Phone: +358 505631825

Postal address: MeMove liikunta- ja hyvinvointipalvelut, PL 4000, 00079 Metropolia

Ordering

Products to be ordered are selected on the website by adding them to the shopping cart. The order is submitted by paying for the contents of the shopping cart at the online store checkout. By placing an order, you accept these terms of delivery, product prices, and any delivery costs. If an email address is provided at the time of ordering, an order confirmation will be sent by email. The order confirmation will list the products ordered and their prices.

Payment

Stripe, Inc. acts as the payment intermediary for the online store. 

Contact form: https://stripe.com/en-fi/contact

Phone: +1 650-427-9276

Mailing address: 185 Berry Street, San Francisco, CA 94107, USA

Payment methods

You can pay for your online store purchases by card or Epassi benefit.

Delivery

The order will be automatically added to your customer account after payment has been made. If the product is missing or does not match your order, please notify the online store administrator as soon as possible and no later than 14 days after delivery.

Right to exchange and return orders

Orders cannot be exchanged or returned.

Liability for defects and complaints

The online store has a statutory liability for defects in the products sold. In the event of a complaint, please contact our customer service. Consumers have the right to refer any disputes to the Consumer Disputes Board for resolution.

Debt collection

If payment ends up in debt collection, the collection will be carried out by Cash-In.

Debt collection agency

Name: Cash-In Consulting Oy Ab

Business ID: 0646115-8

Postal address: Teirinkatu 6, 65350 Vaasa

Telephone: +358 207 701 501

Email: cash-in(at)cash-in.fi

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