Student services
On this page, you will find the contact details and opening hours of Student Services. Welcome!
Student Services provide advice on all kinds of matters related to studies, such as the right to study, enrollment procedure, tuition fees, scholarships and graduation. From Student Services, students receive various study-related documents, e.g. study certificates and meal subsidy cards.
Student Services maintain the Peppi study management system and the student’s study register.
Electronic services
Students have access to the OMA intranet, which is logged in with their own user IDs. OMA provides electronic services that enable you to, for example:
- register for the academic year
- print an official Transcript of records
- apply for discretionary extension
- submit a graduation notification
Digital Certificate Service
You can download an official Study Certificate in the Digital Certificate Service.
The Digital Degree Certificate will also be available for download in the Certificate Service once you graduate from Metropolia.
Book an appointment
Do you have questions or problems with your study right? Do you have problems with enrollment for the academic year or questions about graduation. We are also available outside opening hours. You can book an appointment outside our opening hours. During opening hours, you can visit us without making an appointment.
Any questions?
Please fill out the form in the service request system.
Log in and select the Student Services form. We reply on weekdays. You will receive our response by email.
Opening hours and contact information
Opening hours
The service point on campus is open on Wednesdays from 10 am to 12 pm.
The phone service +358 9 7424 5901 is open on Mondays from 12 pm to 2 pm and on Tuesdays from 10 am to 12 pm.
Please note the exceptional opening hours in summer and at the beginning of the academic year!
Electronic service
- Any questions? Please fill out the form in the service request system.
- Log in and select the Student Services form.
- We reply on weekdays. You will receive our response by email.
Service point
You can find the Student Services at the Arabia campus on the second floor, room C2-45C1.
Arabia Campus
Hämeentie 135 D
00560 Helsinki
Opening hours
The service point on campus is open on Tuesdays from 11 am to 1 pm.
The phone service +358 9 7424 5901 is open on Mondays from 12 pm to 2 pm and on Tuesdays from 10 am to 12 pm.
Please note the exceptional opening hours in summer and at the beginning of the academic year!
Electronic service
Any questions? Please fill out the form in the service request system.
Log in and select the Student Services form.
We reply on weekdays. You will receive our response by email.
Service point
You can find the Student Services at the Karamalmi campus on the first floor, room KMC261.
Karamalmi Campus
Karaportti 2
02610 Espoo
Opening hours
The service point on campus is open on Wednesdays from 10 am to 12 pm.
The phone service +358 9 7424 5901 is open on Mondays from 12 pm to 2 pm and on Tuesdays from 10 am to 12 pm.
Please note the exceptional opening hours in summer and at the beginning of the academic year!
Electronic service
- Any questions? Please fill out the form in the service request system.
- Log in and select the Student Services form.
- We reply on weekdays. You will receive our response by email.
Service point
You can find the Student Services at the Myllypuro campus in the C building, on the second floor, room C2002.
Myllypuro Campus
Myllypurontie 1
00920 Helsinki
Opening hours
The service point on campus is open on Wednesdays from 10 am to 12 pm.
The phone service +358 9 7424 5901 is open on Mondays from 12 pm to 2 pm and on Tuesdays from 10 am to 12 pm.
Please note the exceptional opening hours in summer and at the beginning of the academic year!
Electronic service
- Any questions? Please fill out the form in the service request system.
- Log in and select the Student Services form.
- We reply on weekdays. You will receive our response by email.
Service point
You can find the Student Services at the Myyrmäki campus on the second floor, room A228.1.
Myyrmäki Campus
Leiritie 1, room A228.1
01600 Vantaa
Exceptional opening hours
Summer 2026 opening hours
Phone service +358 9 7424 5901 is open on Mondays from 12 pm to 2 pm and on Tuesdays from 10 am to 12 pm.
Customer Service Points opening hours on campuses in June, July and August:
Arabia
- Arabia service point closed 22 June–18 August 2026
- Wed 19 Aug 10:00–12:00
- Thu 20 Aug 10:00–12:00
- Wed 26 Aug 10:00–12:00
Karamalmi
- Karamalmi service point closed 1 June–11 August 2026
- Wed 12 Aug 10:00–12:00
- Thu 13 Aug 10:00–12:00
- Fri 14 Aug 10:00–12:00
- Tue 18 Aug 11:00–13:00
- Tue 25 Aug 11:00–13:00
Myllypuro
- Myllypuro service point closed 22 June–11 August 2026
- Wed 12 Aug 10:00–13:00
- Mon 17 Aug 10:00–12:00
- Tue 18 Aug 12:00–14:00
- Wed 19 Aug 10:00–12:00
- Thu 20 Aug 10:00–12:00
- Mon 24 Aug 10:00–12:00
- Tue 25 Aug 12:00–14:00
- Wed 26 Aug 10:00–12:00
Myyrmäki
- Myyrmäki service point closed 22 June–18 August 2026
- Wed 19 Aug 12:00–14:00
- Thu 20 Aug 12:00–14:00
- Wed 26 Aug 10:00–12:00
From September onwards, normal opening hours at all campuses.