EXAM instructions for Metropolia student
EXAM instructions
- The teacher will inform the students if the exam takes place in the EXAM room.
- Before the exam read
- Register for the examination in the EXAM system and book a time slot for taking the exam. You can book a time slot at the Metropolia exam room or at another university's exam room in another town. Remember to cancel or reschedule your reservation, if you are unable to take the exam at the designated time.
- Arrive at the campus shortly before the exam. Students in Myllypuro, Myyrmäki and Karamalmi can use their own access card to get to the exam room. Students at the Arabia campus must either register their access card at the campus registration desk or borrow one from the lobby services.
- Leave all your belongings outside the exam room. The lockers are provided next to the exam room. You need an RFID card (eg. HSL travel card, bank card, bonus card) to lock the locker.
- Enter the exam room on your booked timeslot. Please notice the exam room instructions and regulations. Take a note of the camera surveillance in the exam room.
- Take the exam.
- You will receive an automatic email when the teacher has assessed the exam.
EXAM rooms
Myllypuro campus
- Myllypurontie 1, room B6024, B-building, 6th floor
- Myllypurontie 1, room B6003, B-building, 6th floor
Opening hours Monday - Friday 8:00 - 20:45, also open on Saturdays 11.00 - 17.00.
Myyrmäki campus
- Leiritie 1, room B324, 3rd floor
Opening hours Monday - Friday 8:00 - 20:45.
- Log in to EXAM: exam.metropolia.fi. Select your university (Metropolia) in the Haka login window and then log in with your Metropolia username and password.
- During your first registration, you must accept the EXAM Terms and conditions. Read the regulations before the exam.
- You may change the language to English at the left hand side of the EXAM front page (EN).
- Find the exam you want to register for. You can search exams by course code, exam name or by examiner name.
- Register for the exam.
- Book an exam time.
- Take note: The exam period is the period when you can take the exam.
- Read the instructions
- Message to examiner: you can write a message to examiner but pay attention that the examiner sees the message when assessing the exam, not before the exam.
- Choose exam room. You can choose either a Metropolia exam room or an exam room at another university. If you want to take an exam in another university's exam room, see Exam Visit for more information. Choose a suitable time slot in the booking calendar.
- Confirm exam time.
- You will receive a confirmation email. Pay attention to the number of the computer (eg. Tenttikone 5), this is the computer you must use. You will see reservation details also in the EXAM system. Pay attention to the instructions.
If you are unable to attend the exam at the designated time, cancel or reschedule your reservation. Please cancel your reservation on time so that others can use it.
- Open your reservation in the EXAM-system
- Choose three dots on the right (…) and change registration.
Exam visit means that you can take your university exam in another organization's Exam room.
Booking time for exam visit:
- Sign in to Metropolia’s EXAM (exam.metropolia.fi) with your Metropolia user id and password.
- Find the exam you want to register for. You can search the exam by course code, exam name or by examiner name. Register for the exam.
- To book an exam time in another organization, select a room for exam visit.
- Choose the organization from the drop-down menu and choose the exam room.
- Choose a suitable time slot in the booking calendar and confirm exam time.
Before the exam visit, please read carefully another university’s exam instructions concerning opening hours, how to access the exam room and exam room guidelines. If specific software is used for the exam, make sure that the exam computers of the other university have the software in use.
You can find the Exam visit universities on the EXAM website. On the same page you will also find links to other universities' guidelines for exam visits. Please read them carefully.
- Arrive at the campus shortly before the exam. Students in Myllypuro, Myyrmäki and Karamalmi can use their own access card to get to the exam room. Students at the Arabia campus must either register their access card at the campus registration desk or borrow one from the lobby services.
- Check the confirmation email or your reservation details from the EXAM-system: Which room and which computer you have registered for. You can take the exam only using the right computer.
- Leave all your belongings outside the exam room (e.g. bag, mobile phone, headphones, smartwatches, outdoor clothes, calculator, food, drinks). The lockers are provided next to the exam room. You need a RFID card (eg. HSL travel card, bank card, bonus card) to lock the locker. You only need to take your official identity card and room access card into the actual exam room. Water may be taken into the exam room in a transparent bottle with no label.
- You must arrive at the campus early enough on the exam day as your exam starts immediately when your allocated time begins. You should enter the exam room approximately 5 minutes before the exam starting time, so that the previous examinee has time to finish.
- You will find instructions for taking the exam in the exam room. No support will be available during the exam. Draft paper is provided in the exam room. Please bring your own pen if you wish to make notes or drafts on paper during the exam.
- The recording camera surveillance system in the exam room supervises you during the exam.
Notice
- Leave all your belongings outside the exam room.
- The only thing you are required to bring with you is your official identity card to verify your identity in case of random checks. Also the access card to the room is allowed.
- You are not allowed to leave the exam room and re-enter during the exam. You are allowed to leave the room after submitting or aborting your exam.
- Please notice that total silence is required in the exam room.
- The exam room is supervised by recording cameras.
- Please avoid strong fragrances.
Find the right computer and act accordingly:
- Open the Firefox web browser. Select your university (Metropolia University of Applied Sciences) in the Haka login window. Log in to the EXAM system with your Metropolia credentials.
If the computer has been left in a different view, you can return the view to the desktop view by closing the browser. You can also restart the computer if necessary.- Exam starts automatically when the booked time starts.
- If you are early, there will be a notification that the exam will start soon.
- If you try to start the exam on a wrong machine, there will be a notification and information about the right one.
- Read the instructions and answer the questions.
- In the exam room, you will find draft paper on which you can sketch your answer during the exam. Bring your own pen if you wish to make notes. Please put the draft papers in the data protection basket after the exam.
- The system saves the answers once in a minute. You can save the data also by clicking the Save‐button.
- All the computers include softwares Word, Excel, PowerPoint, Paint, Notepad, Notepad++, Calculator, Adobe Acrobat Reader, SPSS, Matlab and Mathcad. You will find the softwares at the computer's desktop.
- During the exam, you might need to use additional softwares. Open the software from the desktop, do the task and save the file on the desktop. Note: Include the file in your exam answer!
- The teacher can also add an attachment into the exam. Open the attachment and it will open either to a new tab in the browser, or as an image file or to Microsoft Office-software (Word, Excel or PowerPoint) depending on the file form.
- Check the remaining time on the right corner.
- Hand in your exam by clicking ”Save and return the exam”.
- Close the browser.
- If you have created an attachment for the exam, move the file from the computer desktop to the recycle bin and empty the recycle bin.
- Finally, click the "Finish exam" icon on the desktop. The computer will then restart itself for the next exam.
- Aborting the exam and in case of a problem
- If you need to abort the exam, choose ”Abort exam”. An aborted exam will not be marked.
- In case of a problem (e.g. technical problem, fire alarm, disturbance), abort the exam and leave the room. Report the problem using the service request form. Log in, select the Student Services form, and choose EXAM as the subject.
If for any technical reason you cannot start the exam or are booted out of the system or if you experience any other form of disturbance in the exam room (for example a fire alarm), you should end the exam, leave the exam room and report the problem.
Report the problem using the service request form. Log in, select the Student Services form, and choose EXAM as the subject.
Technical problem with the computer: helpdesk [at] metropolia.fi (helpdesk[at]metropolia[dot]fi)
Problem concerning the exam questions: the examiner
You will receive an automatic email when the teacher has assessed the exam.
- Login to EXAM and choose Study attainments
- Check the exam feedback, grade and scores choosing Show feedback
A practice exam has been created for students, making it easy to familiarize themselves with and practice taking the exam in the exam room before the actual exam. The practice exam is called "Tutustu EXAM-tenttiin". The exam questions are in Finnish. The exam includes all different types of questions.
Log in to EXAM and search the exam using the exam name. Book an exam time. Take the practice exam in the exam room. You can do it at your leisure, answer different questions, practice opening an exam attachment or adding your own. You can take the exam in full or in part. You can return it, leave it incomplete or do it several times over.
Report the problem using the service request form. Log in, select the Student Services form, and choose EXAM as the subject.
You can be granted individual arrangements in electronic exams if you have a valid plan for individual arrangements. If you need individual arrangements in your studies, contact your Special Educational Teacher. Individual arrangements must be agreed separately for each examination.
Individual arrangements in electronic exams
About a week before your examination, send the plan for individual study arrangements prepared by a Metropolia special educational teacher to EXAM support. All individual arrangements need to be agreed upon well in advance with EXAM support.
EXAM support contact information: Log in to Metropolia service request system, select the Student Services form, and choose EXAM as the subject.
Contact EXAM Support about your individual arrangements whether you are taking the exam in one of Metropolia’s examination rooms or at another university as EXAM Visit.
Common individual arrangements
Additional time: Metropolia provides enough time for all exams, so you do not need to apply for extra time.
Medical devices, medication: If you need medical devices or medication during an exam, inform the EXAM support before the exam so that it can be taken into account when viewing the recordings.
- If you use a phone app to monitor blood sugar, place the phone clearly visible on the desk. The phone may only be used for blood sugar monitoring.
Snacks: If you need snacks during an exam, inform the EXAM support in advance so that it can be taken into account when viewing the recordings. Note the following restrictions:
- Snacks must be in containers with no text or labels.
- Make sure your eating does not disturb other students in the room.
- Avoid common allergens such as citrus fruit and nuts.
- You may bring a transparent water bottle without a label or any other text into the EXAM room without informing EXAM support.
Toilet visits during an exam: Leaving the EXAM room to use the toilet is only permitted for medical reasons. Inform EXAM Support before the exam if this applies to you so that it can be taken into account when viewing the recordings.
Hearing protectors: All EXAM rooms have free-to-use hearing protectors.
Note-taking: Paper is available in all EXAM rooms if you want to make notes or draft answers. You may not bring your own paper into the EXAM rooms. There are no pens in the EXAM rooms; you can bring your own pen.
All EXAM computers also have digital note-taking tools such as Notepad and Word.
Assistant: If you need an assistant to escort you to your exam desk, inform EXAM support in advance. The assistant must leave the room before you begin your exam.
Other personal aids or arrangements: If you require any other aids or arrangements during the exam, contact EXAM Support well in advance so your situation can be reviewed appropriately.
If you use a wheel chair: the exam room is accessible and the workstations are provided with an electrically adjustable desk.
The exam facilities will be closed during system maintenance breaks and public holidays:
System maintenance breaks:
Wed, 6 May 2026, 8:00–12:00
Wed, 3 June 2026, 8:00–12:00
Mon–Sun, 29 June–5 July 2026
Tue–Fri, 9–12 June 2026
Public holidays:
May Day: 1 May 2026
Ascension Day: 14 May 2026
Midsummer's Eve: 19 June 2026
Midsummer Day: 20 June 2026
EXAM rooms are closed during the summer time: 27 June–2 August 2026.