The interruption to the printing service has ended

The disruption to Metropolia’s printing service that began on 5 October 2026 has ended, and printing is now working again as usual.

• If printers are not visible on your computer, restart your computer.
• If you cannot sign in to the multifunction device, restart the multifunction device.
• Please report any remaining issues to Helpdesk using the contact details below.

Urgent maintenance measures had to be carried out on Metropolia’s PaperCut printing service, as a result of which printing was unavailable from Monday afternoon, 5 October, until Tuesday morning, 6 October. We informed you of the matter without delay as soon as it came to our attention.

We apologize for any inconvenience caused by the outage.

Best regards,
Helpdesk

In case of any inquiries related to this announcement or other IT matters at Metropolia, please contact the Helpdesk as follows:

Phone service: +358 9 7424 6777
Service requests: hd.metropolia.fi / helpdesk [at] metropolia.fi (helpdesk[at]metropolia[dot]fi)
Frequently Asked Questions: itservices.metropolia.fi/FAQ
Ask Mikko Anything (AMA): mikko.metropolia.fi