Helpdesk Phone Support Available in Russian from 11 February to 17 April 2026 — AI Bot Mikko Always Responds in Your Language

Regardless of your matter, we kindly ask you to contact Metropolia regarding IT issues as follows

Ask the Mikko AI bot at mikko.metropolia.fi. Mikko will answer your questions in your own language, and always faster than a human.
You may also find answers on our FAQ page at itservices.metropolia.fi/FAQ.
IT Administration website: itservices.metropolia.fi
Telephone service: 09 7424 6777
24/7 service requests via hd.metropolia.fi or by email at helpdesk [at] metropolia.fi (helpdesk[at]metropolia[dot]fi)

Languages

Our services are always available in Finnish and English.
Other languages may occasionally be available depending on our staff's language skills. We will inform you of alternative options separately.
Between 11 February 2026 and 17 April 2026, you may request service in Russian.