How do you access your email? Read the instructions

Published: 27.08.2026

During summer 2026, Metropolia transferred most mailboxes to the Microsoft 365 cloud service. Some new students’ mailboxes may still remain on the old system.

Sign in to your email account as follows

  • First, try the new address: outlook.office365.com
    • Sign in in the format username [at] metropolia.fi (username[at]metropolia[dot]fi) (e.g. Seppo Ovenkahva signs in as ovsepp [at] metropolia.fi (ovsepp[at]metropolia[dot]fi))
    • Please note that you do not sign in with your email address, which is usually written in the format firstname.lastname [at] metropolia.fi (firstname[dot]lastname[at]metropolia[dot]fi). Instead, sign in using your username in short form + @metropolia.fi.
    • Authenticate with Microsoft Authenticator.
  • If the new address does not work, your mailbox has not yet been transferred to the Microsoft 365 cloud service.
    • Use the old address mail.metropolia.fi
    • Sign in using only your username and password (e.g. Seppo Ovenkahava signs in as ovsepp).
    • Please note that you do not sign in with your email address, which is usually written in the format firstname.lastname [at] metropolia.fi (firstname[dot]lastname[at]metropolia[dot]fi). Instead, sign in using your username in short form.
    • Once you can no longer access your email on the old system (mail.metropolia.fi), it has been transferred to the Microsoft 365 cloud service. From that point onwards, you can access your email account at the new address outlook.office365.com.

Check your timetable in the correct location

Your timetable is up to date in the following locations:

  • Oma.metropolia.fi
  • Lukkarit.metropolia.fi
  • The Tuudo app

Timetables are currently being transferred from OMA to Outlook calendars. If your mailbox is still on the old system (mail.metropolia.fi), your timetable will not be transferred there. You will also be able to view your timetable in Outlook once your mailbox has been transferred to the Microsoft 365 cloud service (outlook.office365.com).

We will provide a separate update once all mailboxes have been transferred to the Microsoft 365 cloud service. From that point onwards, timetables will also be displayed reliably for everyone in Outlook calendars.

Instructions for all devices

You can also access your email account using the Outlook mobile app and the Outlook desktop application (Windows/Mac). Read the instructions on the IT Services website. The guidance is kept up to date as the project progresses.

Contact us

Telephone service: +358 9 7424 6777
Service requests: hd.metropolia.fi / helpdesk [at] metropolia.fi (helpdesk[at]metropolia[dot]fi)
Frequently asked questions: itservices.metropolia.fi/FAQ
Ask Mikko anything: mikko.metropolia.fi